Privacy Policy
PRIVACY POLICY
Privacy on the internet is very important and the Ticket Rio team is keen to show that we take this issue very seriously.
What personal data we collect and why
contact forms
In the contact forms, we collect and maintain the information: Name, e-mail, telephone and company name, in order to provide customer service.
Newslatter
The Newslatter form send name and email address, which we store to send email marketing campaigns. By subscribing to a newslatter, you allow us to send you informative emails and offers.
Cookies
We use cookies. Cookies are small plain text files that websites store in your browser to save your preferences and settings. For example, when you access a website for the first time, which makes use of cookies, this website sends a text file with your preferences to your browser, such as: Region from which you are accessing, your email address, language chosen, colors, products you might like based on your searches, etc. When you access the site again, your browser will send this file to the site, so your settings and preferences will be applied automatically without you having to configure everything again (unless you want to).
If you have an account and access this site, a temporary cookie will be created to determine whether your browser accepts cookies. It does not contain any personal data and will be discarded when you close your browser.
When you log in to your account on the website, we also create various cookies to save your account data and your screen display choices. Login cookies are kept for two days and screen options cookies for one year. If you select “Remember me”, your access will be maintained for two weeks. If you log out of your account, login cookies will be removed.
Types of cookies we use
Essential: Some cookies are essential for you to experience the full functionality of our website. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log into your account and add products to your basket and checkout securely.
Statistics: These cookies store information such as the number of website visitors, the number of unique visitors, which website pages were visited, the origin of the visit, etc. This data helps us understand and analyze how the site is performing and where it needs improvement. We use the Google Cookie to generate these reports in Google Analytics.
Marketing: Our website displays advertisements. These cookies are used to personalize the advertisements we show you so that they are meaningful to you. These cookies also help us to track the effectiveness of these advertising campaigns.
Functional: These are cookies that help certain non-essential features of our website. These functionalities include embedding content such as videos or sharing content on the website on social media platforms.
Embedded media from other sites
Articles on this site may include embedded content such as videos, images, articles, etc. Embedded content from other websites behaves in exactly the same way as if the visitor were visiting the other website.
These websites may collect data about you, use cookies, incorporate additional third-party tracking and monitor your interaction with this embedded content, including your interaction with the embedded content if you have an account and are logged into the website.
Embedded media from other sites
Articles on this site may include embedded content such as videos, images, articles, etc. Embedded content from other websites behaves in exactly the same way as if the visitor were visiting the other website.
These websites may collect data about you, use cookies, incorporate additional third-party tracking and monitor your interaction with this embedded content, including your interaction with the embedded content if you have an account and are logged into the website.
With whom we share your data
When you make a purchase, your data may be shared with financial institutions.
These institutions also guarantee the privacy of your data. Click on the links below and read the operators' security policies.
How long do we keep your data
If you leave a comment, the comment and its metadata are kept indefinitely. We do this so that we can automatically recognize and approve any subsequent comments instead of holding them for moderation.
For users who register on our site (if any), we also retain the personal information you provide in your user profile. All users can view, edit or delete their personal information at any time (it's just not possible to change your username). Site administrators can also view and edit this information.
How do you store your information?
Your registration data is stored in a database protected by a firewall, and hosted in a data center of one of the largest companies in the area.
The user is responsible for the accuracy and veracity of the reported data; the user assumes full responsibility for the safekeeping, secrecy and good use of the registered login and passwords, exempting Ticket Rio from any responsibility for its misuse.
The login and password can only be used by the registered user, being expressly prohibited the sharing of login and/or password with any third parties.
What use do we make of your information?
We want to get to know you better. To make contact, partnerships, promotions and events, we need to know the profile of our customers.
We inform you that we do not disclose any information or personal data provided to Ticket Rio.
We do not send email without your authorization. We will not send your data to any other entity without your permission.
How do we guarantee your security?
All your information is sent in encrypted form to the Ticket Rio website. Through the encryption certificate provided by PagSeguro, a leading company in the segment, we guarantee the privacy of your data.
What are your rights over your data
If you have an account on this site or if you have left comments, you may request an exported file of the personal data we hold about you, including any data you have provided to us.
Removal of your data: You can also request that we remove any personal data we hold about you. This does not include any data that we are required to keep for administrative, legal or security purposes.
To request, just send an email to atendimento@ticketrio.com.br and we will get back to you within 28 days.
Policy changes
The privacy policy can be changed and will be immediately published on our website, on this same page for monitoring by our customers.
